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Degraded

iOS Singpass Mobile v21 users unable to log in to sgID

Jan 29, 2024 at 5:33am UTC
Affected services
Transaction Server API

Resolved
Jan 29, 2024 at 6:48am UTC

We have released a fix. Users should now be able to log in successfully.

Updated
Jan 29, 2024 at 5:50am UTC

We have identified the root cause and are working on a fix.

Created
Jan 29, 2024 at 5:33am UTC

We are looking into reports that users on the latest version of the Singpass Mobile app are unable to log in to sgID. Users are reporting that they are able to approve the request, but get stuck on the page after that.